Shipping Policy

Order processing

Orders are usually prepared within 1–3 business days after confirmation. Personalised or bulk gifting orders may need additional preparation time, which our team will confirm before processing.

Chandigarh Tricity 24-hour delivery

Eligible in-stock orders for Chandigarh, Mohali and Panchkula can be delivered within 24 hours after order confirmation. Availability depends on the delivery PIN code, order time and local delivery capacity; urgent orders are confirmed by our team before fulfilment.

Delivery coverage and timelines

We currently deliver within India through third-party courier partners. Typical transit time is 3–7 business days after dispatch, depending on the delivery PIN code and courier serviceability. Remote locations may take longer.

Shipping charges

Any applicable shipping charge is shown or confirmed before the order is finalised. Promotional free-shipping thresholds may change from time to time.

Tracking and delivery issues

Tracking information is shared when available. If a parcel appears delayed, damaged or marked delivered but has not been received, contact us promptly at lumoradivine@gmail.com and +91 90565 88268